Welcome to hospitality.
Hospitality is a business of people, passion, creativity, experience and talent. It is a sector built on infinite connected moments crafted by people for people. No two days, two people or two moments are the same in the hospitality industry, it is all unique and personal and that’s why it’s so special.
Thsi website is dedicated to the 1 in 10 people that work in hospitality business around the world; to the people who share their care, creativity and heart in the hospitality industry every day. We celebrate moments and lives at Accor and in the hospitality sector as a whole. Here are some of their stories.
Accor Heartist Stories & Podcast
- Nia Mzareulishvili11. February 2025Nia Mzareulishvili
Food & Beverage Manager, ibis Tbilisi Stadium - Georgia
- Tiago Dias10. February 2025Tiago Dias
Food & Beverage Manager, ibis Styles Lisboa - Portugal
- Irene Garcia Menendez10. February 2025Irene Garcia Menendez
Banqueting Sales Executive, Novotel Paris Est - France
- Jitendra Yadav5. February 2025Jitendra Yadav
Night Team Leader, ibis Styles London Southwark - United Kingdom
- Artur Cruz29. January 2025Artur Cruz
Maintenance Manager, Mercure Porto Centro Aliados - Portugal
- Monica Ciaccio27. January 2025Monica Ciaccio
Front Office Team Member, Novotel Milano Linate - Italy
- Ionela Constantin20. January 2025Ionela Constantin
Executive Chef, Mercure Bucharest Unirii - Romania
- Fabio Mascetti15. January 2025Fabio Mascetti
Maître D', Novotel Milano Malpensa - Italy
- Othmane Benjelloun20. December 2024Othmane Benjelloun
Restaurant Manager, Novotel Marrakech - Morocco
- Olivier Eyriac9. December 2024Olivier Eyriac
Maintenance Manager, Novotel Bordeaux Lac - France
- Laura Wahl4. December 2024Laura Wahl
Reservation Manager, Mövenpick Hotel Berlin - Germany
- Danuta Jabłońska26. November 2024Danuta Jabłońska
Deputy Food & Beverage Manager, ibis Warszawa Centrum - Poland
- Imane Elkhamlousy20. November 2024Imane Elkhamlousy
Receptionist, Novotel Marrakech (Morocco)
- Mouad Tehraoui20. November 2024Mouad Tehraoui
General Controller, ibis Marrakech Centre Gare - Morocco
- Emmanuel Pauliat14. November 2024Emmanuel Pauliat
Executive Chef, Pullman Tbilisi Axis Towers - Georgia
- Melanie Smit25. October 2024Melanie Smit
Reservations Representative, Novotel Rotterdam Brainpark - The Netherlands
- Henrique Simmer21. October 2024Henrique Simmer
General Manager, ibis Styles Lisboa Centro Liberdade- Portugal
- Mariam Lagrine9. October 2024Mariam Lagrine
Pastry Chef, Novotel Casablanca City Center - Morocco
- Pauline Leonard9. October 2024Pauline Leonard
Deputy Manager, ibis Bordeaux Centre Bastide - France
- Abdelfattah Baatoze8. October 2024Abdelfattah Baatoze
Restaurant Manager, Novotel Casablanca City Center - Morocco
- Marina Jovanovska18. September 2024Marina Jovanovska
Receptionist, Mercure Hotel am Wittenbergplatz Berlin - Germany
- Yanis Danez18. September 2024Yanis Danez
Expert Housekeeper, Pullman Paris Montparnasse - France
- Anna Nikogosova17. September 2024Anna Nikogosova
Rooms Division Manager, ibis Styles Old Tbilisi - Georgia
- Tarik Kerdoudi19. August 2024Tarik Kerdoudi
Hotel Manager, Mövenpick Casablanca - Morocco
- Ketevan Lekashvili19. August 2024Ketevan Lekashvili
Housekeeping Manager, ibis Tbilisi Stadium - Georgia
- Débora Ferreira19. August 2024Débora Ferreira
Front Desk Assistant Manager, Mercure Porto Centro Aliados - Portugal
- Krzysztof Kuźnicki7. August 2024Krzysztof Kuźnicki
F&B Shift Leader, Novotel Warszawa Centrum - Poland
- Showry Gopu24. July 2024Showry Gopu
Chef de Partie, Novotel London Tower Bridge - United Kingdom
- Mateusz Skóra24. July 2024Mateusz Skóra
Chef, Novotel Katowice Centrum - Poland
- Micael Jorge18. July 2024Micael Jorge
Front Office Manager, Novotel London Waterloo - United Kingdom
- Eka Pataraia18. July 2024Eka Pataraia
Sales Manager, Pullman Tbilisi Axis Towers - Georgia
- Marcin Cichosz8. July 2024Marcin Cichosz
Technical Manager, Novotel & Ibis Wrocław Centrum - Poland
- Roberta D’Ascola8. July 2024Roberta D’Ascola
Receptionist, Novotel Milano Nord Ca Granda - Italy
- Claudia Pojoranu8. July 2024Claudia Pojoranu
Human Resources Manager, Mercure Bucharest City Center - Romania
- Iwona Surała28. June 2024Iwona Surała
Reservation Manager, Mercure Warszawa Centrum - Poland
- Marco lo Bello10. June 2024Marco lo Bello
Reception Team Leader and Front Office Manager, Novotel Milano Malpensa Airport - Italy
- Kelly Escolano10. June 2024Kelly Escolano
Receptionist, ibis Bordeaux Centre Bastide - France
- Vlad Iacoban30. May 2024Vlad Iacoban
Sales Manager, Novotel Bucharest City Centre & Mercure Bucharest Unirii - Romania
- Auriane Butel30. May 2024Auriane Butel
In charge of Talent and Training Experience, Pullman Paris Montparnasse - France
- Bimla Gurung25. April 2024Bimla Gurung
Rooms Division Manager, Novotel London Greenwich - United Kingdom
- Andy Garcia25. April 2024Andy Garcia
Housekeeper, Novotel and Ibis Styles Madrid City Las Ventas - Spain
- Monica Peleanu25. April 2024Monica Peleanu
Winestone Restaurant Manager, Novotel Bucharest City Centre - Romania
- Viktoria Aramiani15. April 2024Viktoria Aramiani
Chef de Cuisine, Pullman Tbilisi Axis Towers - Georgia
- Taïmen Kerly15. April 2024Taïmen Kerly
Meeting and Events Manager, Novotel Bordeaux Lac - France
- David Akopov29. March 2024David Akopov
Operations Manager, Swissôtel Tbilisi - Georgia
- Ruben Rodrigues27. March 2024Ruben Rodrigues
Front Office Attendant & Team Buddy, Novotel Lisboa - Portugal
- Teresa Tracz6. March 2024Teresa Tracz
Reservations Manager, Novotel Kraków Centrum and ibis Kraków Centrum - Poland
- Anaëlle Denys28. February 2024Anaëlle Denys
Front Office Manager, Mercure Lille Marcq-en-Baroeul - France
- Tiago Lemos28. February 2024Tiago Lemos
Receptionist, ibis Guimarães - Portugal
- Ana Mamukishvili28. February 2024Ana Mamukishvili
Cluster Housekeeping Manager, Swissotel Tbilisi- Mercure Tbilisi Old Town - ibis Styles Tbilisi Center - Georgia