Welcome to hospitality.
Hospitality is a business of people, passion, creativity, experience and talent. It is a sector built on infinite connected moments crafted by people for people. No two days, two people or two moments are the same in the hospitality industry, it is all unique and personal and that’s why it’s so special.
This website is dedicated to the 1 in 10 people that work in hospitality business around the world; to the people who share their care, creativity and heart in the hospitality industry every day. We celebrate moments and lives at Accor and in the hospitality sector as a whole. Here are some of their stories.
Accor Heartist Stories & Podcast
- Jason Chris Henderson27. October 2025
Jason Chris HendersonReceptionist, Novotel Suites Luxembourg - Luxembourg
- Aleksandra Predka23. October 2025
Aleksandra PredkaGeneral Manager, Novotel & ibis Łódź Centrum - Poland
- Lorraine Steiner23. October 2025
Lorraine SteinerAssistant Front Office Manager, Mercure Luxembourg Kikuoka Golf & Spa - Luxembourg
- Lidia Pereira D’Alessandro23. October 2025
Lidia Pereira D’AlessandroReceptionist, ibis Budget & ibis Styles Strasbourg Centre République - France
- Yelizavieta Boiko17. October 2025
Yelizavieta BoikoFront Office Shift Leader, Mercure Wroclaw Centrum - Poland
- Abir Bayoudh16. October 2025
Abir BayoudhLandscape Engineer, Mövenpick Resort & Marine Spa Sousse - Tunisia
- Deni Mulyana16. October 2025
Deni MulyanaChef de Cuisine, Mövenpick Resort & Marine Spa Sousse - Tunisia
- Sandy Heldmann16. October 2025
Sandy HeldmannDeputy Reservations Manager, Mercure Hotel Köln West - Germany
- Goran Petkovic2. October 2025
Goran PetkovicFront Office Manager, Pullman Hotel Zagreb - Croatia
- Samar Fekih30. September 2025
Samar FekihBeautician, Mövenpick Hotel Gammarth Tunis - Tunisia
- Stjepan Bogdanović22. September 2025
Stjepan BogdanovićShift Leader, Pullman Hotel Zagreb - Croatia
- Michel Bessmertnykh12. September 2025
Michel BessmertnykhReceptionist, ibis Styles Strasbourg Centre République - France
- Ali Dhifli8. September 2025
Ali DhifliGardener - Mövenpick Hotel Gammarth Tunis - Tunisia
- Jasna Valenčak1. September 2025
Jasna ValenčakMaid, Mövenpick Hotel Zagreb - Croatia
- Lobna Laajimi22. August 2025
Lobna LaajimiGuest Relations Manager, Mövenpick Resort & Marine Spa Sousse - Tunisia
- Magdalena Mucharska19. August 2025
Magdalena MucharskaSales Director, Mercure Szczyrk Resort - Poland
- Holger Hinnemann18. August 2025
Holger HinnemannRooms Division Manager, Mercure Hotel Köln West - Germany
- Magali Kempes-Moll18. August 2025
Magali Kempes-MollReservations Manager, Mercure Wien City - Austria
- Wojciech Zając6. August 2025
Wojciech ZającWater Park Manager, Mercure Szczyrk Resort - Poland
- Keir Zaghlami6. August 2025
Keir ZaghlamiAssistant Front Office Manager, Novotel Suites Luxembourg - Luxembourg
- Lucija Sekondo Stojanović25. July 2025
Lucija Sekondo StojanovićCluster Reservations, Revenue & Distribution Manager, Mövenpick Zagreb and Pullman Zagreb - Croatia
- Markus Koller17. July 2025
Markus KollerGeneral Manager, Novotel Wien City and Novotel Suites Wien City Donau - Austria
- Alain Berthaux – Graffard8. July 2025
Alain Berthaux – GraffardRooms Division & Quality Manager, Novotel Luxembourg Centre - Luxembourg
- Begoña Balandin – Herrero8. July 2025
Begoña Balandin – HerreroGeneral Manager, ibis Styles Madrid Prado - Spain
- Ricarda von Foller30. June 2025
Ricarda von FollerAssistant to Manager, ibis Köln Centrum - Germany
- Sunthorn Chanchiresrassamee26. June 2025
Sunthorn ChanchiresrassameeHousekeeping Manager, TRIBE Düsseldorf - Germany
- Viktoria Petrosyan17. June 2025
Viktoria PetrosyanFront Office Manager, ibis Tbilisi Stadium - Georgia
- Timothé Besse9. June 2025
Timothé BesseFront Office Assistant Manager, ibis and ibis Budget Bordeaux Centre Mériadeck - France
- Jalila Kinana21. May 2025
Jalila KinanaFront Office Manager, Mövenpick Hotel Casablanca - Morocco
- Elena Popescu9. May 2025
Elena PopescuRestaurant Manager, Novotel & ibis Styles Madrid City Las Ventas - Spain
- Mihai Filip9. May 2025
Mihai FilipExecutive Chef, ibis Styles Bucharest City Center - Romania
- Bogusława Jerzak6. May 2025
Bogusława JerzakExecutive Chef, Novotel Warsaw Airport - Poland
- Cristina Bunda2. May 2025
Cristina BundaHousekeeping Manager, ibis Styles Bucharest City Center - Romania
- Yousra Grima24. April 2025
Yousra GrimaReceptionist, ibis Styles Lille Centre Grande Place - France
- Fiona Jabri24. April 2025
Fiona JabriHead Waitress, ibis Paris Coeur d’Orly - France
- Nino Burjaliani17. April 2025
Nino BurjalianiTalent & Culture Business Partner Georgia and The CIS - Tbilisi (Georgia)
- Yuri Menel1. April 2025
Yuri MenelShift Leader, Novotel Milano Nord Ca Granda - Italy
- Guillaume Blanchard17. March 2025
Guillaume BlanchardExecutive Chef, Mövenpick Mansour Eddahbi - Morocco
- Romy Schwarz10. March 2025
Romy SchwarzGeneral Manager, ibis Berlin Mitte - Germany
- Imane Hartal5. March 2025
Imane HartalSPA Manager, Mercure Rif Nador - Morocco
- Halima Chelkha4. March 2025
Halima ChelkhaAssistant Housekeeping Manager, Mercure Rif Nador - Morocco
- Nia Mzareulishvili11. February 2025
Nia MzareulishviliFood & Beverage Manager, ibis Tbilisi Stadium - Georgia
- Tiago Dias10. February 2025
Tiago DiasFood & Beverage Manager, ibis Styles Lisboa Centro Liberdade - Portugal
- Irene Garcia Menendez10. February 2025
Irene Garcia MenendezBanqueting Sales Executive, Novotel Paris Est - France
- Jitendra Yadav5. February 2025
Jitendra YadavNight Team Leader, ibis Styles London Southwark - United Kingdom
- Artur Cruz29. January 2025
Artur CruzMaintenance Manager, Mercure Porto Centro Aliados - Portugal
- Monica Ciaccio27. January 2025
Monica CiaccioFront Office Team Member, Novotel Milano Linate - Italy
- Ionela Constantin20. January 2025
Ionela ConstantinExecutive Chef, Mercure Bucharest Unirii - Romania
- Fabio Mascetti15. January 2025
Fabio MascettiMaître D', Novotel Milano Malpensa - Italy
- Othmane Benjelloun20. December 2024
Othmane BenjellounRestaurant Manager, Novotel Marrakech - Morocco


